- Shipping & Returns
- Price Match
What differentiates Clearlight Premier™ saunsas from all others? Craftsmanship and our TrueWave™ heater technology! All of our Clearlight Premier™ far infrared saunas are made with the highest quality tongue and groove Eco-Certified Grade Mahogany (exterior) or North American Basswood (exterior and interior options) and include our advanced TrueWave™ heaters making Clearlight® saunas the sauna of choice.
With a classic sauna design your sauna includes roof ventilation, recessed LED accent lights to help set the mood, interior light for reading with a beautiful wood lampshade, Bluetooth/AUX/MP3 Audio inputs, Nakamichi stereo speakers and Never Fail™ digital keypad both inside and outside to control temperature, time and lights.
- TrueWave™ carbon/ceramic far infrared heating technology
- Nakamichi Speakers
- Door handle/smartphone cradle
- Easy Installation with 2 adults - no hardware required, simply lock pieces into each other
- Reservations Mode - preset your sauna to turn on a specific time
- Standard Chromotherapy Included
- Classic Design - crafted to withstand the test of time
- Furniture Grade Cabinetry
- EMF and ELF Shielding
- Safety Certifications and Tested
Wood type: The Premier IS-1 is available in 2 Eco-Certified wood choices:
- Mahogany Exterior/Cedar Interior
- Basswood Exterior/Interior We also use double wall tongue and groove construction.
Glass: Double wall tongue and groove construction
Interior Dimensions: (WDH): 35"x40"x71"
Exterior Dimensions: (WDH): 40"x44"x76" (Recommended to leave 2" around the sauna when building into an enclosed space)
Bench Dimensions: 33"x22"
Electrical: 120volts/1,100watts/9 amps
Plugs: Standard household outlet
Far Infrared Heaters: True Wave™ far infrared heaters on the back wall, side walls and in the floor.
Full Spectrum Infrared Heaters: True Wave™ (UPGRADE) full spectrum heater located on the front wall.
As soon as your order has been placed you will receive an email confirming the order. Please allow 1-2 business days for order processing. Once your new sauna has been shipped, you will receive an email with the tracking number so you can keep an eye on it the whole time! If you have any questions along the way, please reach out to email@example.com. Our goal is to make the buying and shipping process as smooth as possible!
Errors are costly. Your verification of shipment accuracy can save you time and money. When a shipment arrives please follow this procedure:
- Count the total items and compare that to the bill of lading. Then verify item numbers against the packing slip. If there is a discrepancy, note it on the bill of lading before signing for the goods.
- Inspect all goods. Check the labels to be certain that they are correct.
- If a package is delivered damaged, do not refuse the freight. The package should be opened immediately with the driver present. On the freight bill, specify the exact nature of the damage to the items (scratched, broken, chipped, etc.) The driver should sign your copy of the freight bill.
Cancellations and Returns
1. If an order is canceled prior to shipment, payment will be fully refunded. Note that we consider your product to be “shipped” when the tracking number has been generated for a freight carrier. After products are considered shipped, cancellations are treated as returns as described below.
2. All returns require a Return Merchandise Authorization (RMA) from our Customer Service Department. Please call 843-279-2889 or email firstname.lastname@example.org to obtain an RMA. No returns will be accepted or any credit granted without an RMA. To receive a credit or replacement unit, we must first have a chance to receive and completely inspect your return.
3. Per our “30 Day Risk-Free Return Policy” returns will be accepted within 30 business days of product receipt. Shipping charges on returns shall be the responsibility of the customer and all returned items must be returned in “new” or “like new” condition, in undamaged original manufacturer’s packaging, and with all original product manuals. After the product is received, inspected and verified to be in “like new” condition, a full refund will be provided on the product purchase price minus any original shipping charges and minus a 25% restocking charge. The actual freight cost to originally ship the product will be deducted from your refund.
4. If you refuse an item delivered by a commercial shipping company for any reason other than damaged merchandise or a shipping error by us, the item shall be treated as a return and charges described in Section 3 above shall be applied.
5. Most products come with a manufacturer’s warranty which is located in/on their packaging or in their documentation. We do not provide any warranty over and above the manufacturer’s warranty.
Your Clearlight® sauna comes with another exclusive – the Clearlight® Infrared Limited Lifetime Warranty for residential use. Few other companies can offer this type of warranty because no one builds saunas like Clearlight® infrared.
True Wave™ infrared emitters have an estimated operational life of 30,000 hours. Using your sauna 5 times per week your True Wave™ heaters can last up to 125 years. All of our sauna cabins are both kiln dried and air dried to 7% moisture content then each panel is pressed to ensure a lifetime free from warping or cracking. All electrical components in your Clearlight® sauna are manufactured to our exacting standards and once your sauna comes out of production at our factory, it is setup, tested and run for several hours to ensure that it is in top working condition.
In the rare event that you might have an issue with your sauna, our limited lifetime warranty covers the entire sauna – heaters, controls, electrical and wood… even the included audio system. You will never have to worry if anything should go wrong with your Clearlight® sauna.
If you are using your sauna in a commercial location, you are still covered under our 5-year warranty.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly. Please email email@example.com.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (i.e.; eBay, overstock, etc.)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
I've used mine for only a week now. Very easy to use. Fast shipping. Arrived just as advertised. Smooth purchase transaction.
The salt solution capsules have helped me to be able to breathe 100% better. They are east to use and extremely effective. I highly trust this brand
Stools are beautiful & beefy just what I was looking to put at my island in my camp
Loving my Echo Go and it’s ability to produce hydrogen water so quickly. Portable and convenient for travels, too.
I'd like to give these portable little Echo Go devices as Christmas gifts to friends and relatives. A friend with Parkinson's says it is "definitely helping" her. I wish they were more affordable.
Excellent filters that were highly recommended from our Occupational and Environmental Physician. I purchase from The Sauna Solution on auto-shipment every 3 months. Never disappoints! On time and dependable. Great customer service.
I love my UV wand! It is so light and easy to use. It makes cleaning the sauna so simple and quick. I also use it around the house, especially on doorknobs, in the bathroom, and kitchen.
I love my chair!
I heard about the EchoGo from a family member and immediately thought it made zero sense. My thought was "water is already a covalent bond so 'diffusing' anything into it would just 'escape' as gas."
But I guess I was wrong....again. lol.
I sleep better since utilizing this device. I also workout once in a while throughout the week and I noticed that the muscle soreness goes away much faster. I feel more alert throughout the day and I nap less. Actually, not at all. I used to need at least a 10-15 minute nap every day.
I was prediabetic a couple of years ago so we'll see if the EchoGo helps with that. More info to come, I hope.
One thing is for sure....I love this device right now. I drink 1.8ppm glasses about 3x per day during the week and once per day on the weekends.
Thank you for inventing this device and if you can, please upload a video on how your device works and functions. I'm fascinated by the science of it all - and hoping that it's not just a placebo effect. But even if it is, I hope the results keep coming.
One of the only places to have Pro Max shower filter replacements..subscribed!
Switched from Zero Water to this and love it! So great to have a large capacity and not have to refill constantly-we use for cooking as well. Purchased the two, 7” filters and they filter quickly! Love that the filter combo will last at least 1 year before needing replacement. Definitely recommend!
Received my filters fairly quick with no issues. Thank you!
The ProOne Big+ is exactly what I wanted. Easy to assemble, filters water faster than I thought it would. 2 filters take about 1 to 1 1/2 hours to completely filter. Highly recommend
I love it
The echo go is so easy to use and creates hydrogen water so quickly. Surprisingly tastes great, too.
I notice immediate affects.