- Upon Arrival
- Price Match
Protect your sauna with a cover! These are custom covers, made to order, to fit your sauna perfectly. Please allow 8-12 weeks for shipping.
- Two Marine Grade Heavy Duty #10 Zippers
- Valance on the front side
- Ties Under the valance for door roll-up
- Marine Grade Vinyl roof for both flat roof and peak roof
- Marine Grade Acrylic Canvas sides
- Marine Grade Thread
- 5-year Limited Warranty
- **Install the cover once and you have full usage to your sauna.
- Complete Sauna Cover including: Valance, Front Door (to roll open), ties (to secure the door), snaps attached to the sauna cover, polyester UV 16-ounce thread; and
- A Slip Cover including: installation instructions, all cleaning instructions, warranty information, .004 plastic sheet, and self-tapping DOT screws (including one extra screw).
Care Instructions: DO NOT machine wash this product ever. Surface wipe only with mild soap and water. Hang the cover to Dry.
As soon as your order has been placed you will receive an email confirming the order. Please allow 1 business day for order processing. Once your new sauna has been shipped, you will receive an email with the tracking number so you can keep an eye on it the whole time! If you have any questions along the way, please reach out to firstname.lastname@example.org. Our goal is to make the buying and shipping process as smooth as possible!
Errors are costly. Your verification of shipment accuracy can save you time and money. When a shipment arrives please follow this procedure:
- Count the total items and compare that to the bill of lading. Then verify item numbers against the packing slip. If there is a discrepancy, note it on the bill of lading before signing for the goods.
- Inspect all goods. Check the labels to be certain that they are correct.
- If a package is delivered damaged, do not refuse the freight. The package should be opened immediately with the driver present. On the freight bill, specify the exact nature of the damage to the items (scratched, broken, chipped, etc.) The driver should sign your copy of the freight bill.
You may cancel or change a sauna cover order without penalty up to one business day after submission of the same. Once the cover has started being made, you may no longer cancel or change the order.
Because our products are custom made, we do NOT accept any returns or exchanges for any reason. The only time we will accept a return is if we were responsible for making an item to an incorrect size. However, before we accept any return the Customer MUST first “Obtain a send Return Preapproval” from us at email@example.com. To be eligible for an authorized return, the purchased item(s) must be unused and in the same condition when they were shipped to you. The returned item must also be in the original packaging (box or envelope). To complete an authorized return, we require a receipt or proof of purchase to be included in the item you are returning to us. Please do not send your purchase back to the manufacturer of your sauna. There are certain situations where only partial refunds may be granted (if applicable) such as whenever any authorized returned item is not in it’s original condition, the item is damaged or missing parts for reasons (other than our error) or any item that is returned more than 5 days after delivery to you, the customer. If an authorized return is sent to us we will inspect the item and send you an email to notify you that we have received your authorized return. We will also notify you of the approval or rejection of your returned item(s). All decisions by the manufacturer regarding returns are final. No Sale Items can be authorized for return. We DO NOT exchange any products.
10 YEAR LIMITED FABRIC WARRANTY – SIDES OF COVER
The canvas used to make the sides of your cover is 100% Sauleda © Marine Canvas. The Sauleda © Marine Canvas is warranted by the manufacturer for ten years for the following:
1. Color Fastness
2. Fabric Integrity
3. Mildew Resistance
If any of these problems should occur, the manufacturer Sauleda © Marine Canvas (after examination of the fabric) will replace the same amount of the canvas that is damaged on the sauna cover. This benefit applies to the original end user only. It does not cover the cost of labor, except during the first year. Any labor for replacement of material after the first year shall be charged additionally by SaunaCovers.
5 YEAR LIMITED FABRIC WARRANTY – ROOF OF COVER
The canvas used to make the roof of your cover is 100% Aqualon acrylic canvas. The Aqualon Canvas is warranted by the manufacturer for five years for the following:
1. Color Fastness
2. Fabric Integrity
3. Mildew Resistance
If any of these problems should occur, the manufacturer Aqualon (after examination of the fabric) will replace the same amount of the canvas that is damaged on the sauna cover. This benefit applies to the original end user only. It does not, cover the cost of labor, except during the first year. Any labor for replacement of material after the first year shall be charged additionally by SaunaCovers.
WARRANTY INVALIDATION NOT covered under this warranty are the following:
1. Any misuse or mishandling by the end user or dealer;
2. Shipping damage;
3. Damage caused by animals, birds, etc.;
4. Falling or hanging objects such as trees, hanging plants, roof debris, or any object coming in contact with the Canvas;
5. Acts of God: Wind, rain, snow, hail, earthquake, flood, or any damage caused by nature or smog;
6. Water leakage through the seams;
7. Riots, civil disturbances or acts of others
Sauleda © Marine Canvas – Use one cup of non-soap detergent per gallon of water. Wet the surface and apply solution with a soft brush and scrub gently. Do not use bleach.
AQUALON – Use a mild soap solution (such as Ivory) rinse thoroughly with clear water. Do not use bleach.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly. Please email firstname.lastname@example.org.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (i.e.; eBay, overstock, etc.)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax