Sapphire 4 - Indoor Hybrid Sauna

Specification

Heaters

Dimension Scheme

Download Manual

Enlighten Saunas warrants its products to be free of defects in material and workmanship. This warranty extends to a 3 year limited warranty.

Shipping

We offer FREE shipping to anywhere in the continental US. 

Returns

Customers may return unused or unopened products within 15 days of receipt with no product restocking charges. An RMA must be issued by Enlighten MoonLight - 2 Person Dry Traditional Sauna.

Shipping for Returns

Return shipping costs and obligatory insurance are the sole responsibility of the customer. Enlighten MoonLight - 2 Person Dry Traditional Sauna will examine merchandise upon receipt; should the product be damaged, it will be the customer's responsibility to pay for the damages. Should the product be found in its original working and physical condition, the customer's account will be credited. No exchanges or returns will be allowed after 30 days. Any order discrepancies must be communicated to Enlighten MoonLight - 2 Person Dry Traditional Sauna within 10 days of receiving the order.

In order to prevent possible transport damages and to secure your rights to exchange products, products must be returned packaged exactly as they were shipped. As such, the product must be returned to Enlighten MoonLight - 2 Person Dry Traditional Sauna in its original packaging, and insured accordingly, at the customer's expense. Should damage to the product incur as a result of not abiding to this condition, Enlighten MoonLight - 2 Person Dry Traditional Sauna may charge the customer for repairs to the product.

All exchanged or returned products must have a RA (Return Authorization) number, which must be clearly listed on the outside of the box or on the return label, otherwise the shipment will be refused by Enlighten MoonLight - 2 Person Dry Traditional Sauna and returned to the customer.

* In the event of a product return, the original product packaging is required. If you require replacement product packaging, Enlighten MoonLight - 2 Person Dry Traditional Sauna will ship you the shipping box for a nominal fee.

* Due to cancellation in whole or in part for orders requiring a deposit (5 units or greater), the deposit is not refundable, however the equivalent in value of the deposit as calculated per the manufacturer's suggested retail price of the units may be supplied at the sole discretion of the manufacturer.  All customized orders are non- returnable.

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly. Please email info@thesaunasolution.com.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (i.e.; eBay, overstock, etc.)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax