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Polar Monkey Steel Cold Plunge - The Portal

Vendor
Polar Monkey
Sale price
$3,190.00
Regular price
$3,190.00
Unit price
per 


Availability:

Shipping: Flat rate $487 Shipping.

  • Description
  • Shipping & Warranty
  • Cold Plunge Benefits
  • FAQs

Everything you need for an at home cold plunge. Clean and cold water programable from your phone. Water gets to 36 F (air temperature can alter this values). The steel tanks are 2'x2'x6' or 2'x2'x4'. 

 

Includes: 

  • Steel tank
  • Water chiller (1HP for 2x2x6 or 1/2HP for 2x2x4)
  • Pump
  • Filter
  • Hoses and Fittings

 

Specifications:

Tank size: 2x2x6ft

Weight (empty): 120lbs

Weight (full): 1000lbs

Capacity: 170 gallons

 

Tank size: 2x2x4ft

Weight (empty): 100lbs

Weight (full): 800lbs

Capacity: 120 gallons

 

Filters can be cleaned weekly and replaced each month. 

 

Purchase replacement filters here

 

Shipping

 

All Polar Monkey products are made to order and have a current lead time of 4-5 weeks for 2x2x6 and 6-8 weeks for 2x2x4. Shipping not included. Flat rate shipping of $487. 

 

Warranty

 

All Polar Monkey Plunges come with a 1 year manufacturer warranty. 

 

Warranty Information Below

 

Polar Monkeys Cold Plunge Tank Limited Warranty (Home Use Only)

 

Polar Monkeys offers the following 1-Year Limited Warranty, which applies only to non-commercial, in-home & residential use of the Polar Monkeys Cold Plunge Tank. The warranty includes replacement of parts that are shown to have defects in workmanship (as described below). This warranty covers defects or malfunctions that arise during normal use conditions. Warranty does not cover damage as a result of poor water chemistry, neglected filter care and replacement, freezing conditions, power outages, lack of attention to low water flow, or any other form of neglect, misuse or abuse. Certain other exclusions apply, as further described in this Limited Warranty.

 

How to Obtain Warranty Service

 

For service under this Limited Warranty, please contact us at info@thesaunasolution.com. Please provide us with the following information: name of purchaser, proof of purchase, dated receipt, item purchased, and details of failure. Claims must be made within the specified warranty period.

Most warranty issues are usually handled via email or over the phone with one of our Polar Monkeys technicians. If a repair covered under this warranty is necessary within the applicable warranty period, the part(s) are covered by Polar Monkeys, but the customer is responsible for any shipping related costs. Most repairs/component replacements can be performed by the customer themselves. In cases where the customer is unable to perform the necessary repairs, Polar Monkeys, at their discretion, will pay up to $10 per hour for an approved general service provider to perform the necessary repairs. Most repairs can be performed in 2 hours or less. Polar Monkeys   reserves the right to decide what is a reasonable amount of time to be paid for. 

 

Polar Monkeys will continue to offer reasonable phone support for issues occurring after expiration of the warranty period as it sees fit. However, the customer will be 100% responsible for any associated costs such as parts, labor, shipping, etc after expiration of the applicable warranty period.  

 

Warranty Service Performance:

 

Polar Monkeys   reserves the right to determine whether a covered part or item should be replaced or repaired. Any component(s) repaired or replaced under this warranty shall be warrantied for the remainder of the original Limited Warranty time period. If the services of an approved general service provider is required, the customer may be charged for any additional travel fees in the case the customer lives in a rural area.

 

If on-site repairs are not possible for a repair/replacement covered under this warranty, Polar Monkeys   may, in its discretion, either provide a replacement tub (of equal value) or have the tub shipped to/from the factory facility for repairs. The customer will be responsible for any costs associated with removal of tub to be repaired/replaced, and installation of replacement/repaired tub. Any repaired or replaced tub will be warrantied for the remainder of the original applicable Limited Warranty period.

 

Use of Natural Wood:

 

Wood, being a natural product, will have some variation in color/grains, or imperfections, which are considered natural. Wood owes its inherent beauty to these features – therefore, these variations are not considered defects. For outdoor units, some deterioration may happen due to the weather effect in spite of the best of treatments. Wood surfaces are subject to denting, scratching, etc. if not properly used and cared for. Since each unit is individually handmade, they will have minor variations in size, shape, and finish. Our designs evolve over time and there may be some variation in angles, elements, etc. compared to what is seen online. Though our team goes to great lengths to ensure high quality products, we do not take responsibility for the natural wood material.

 

Warranty Limitations & Exclusions:

 

The water chiller is only covered for a period of one year. The water filter is not covered by this warranty. Replacement filters are available for purchase, but replacement is entirely the customer’s responsibility. Polar Monkeys is not responsible in the case a customer may lose the water filter housing O-ring during the filter replacement process. Polar Monkeys is not responsible for plumbing parts like hoses, fittings and connections unless a Polar Monkeys authorized technician performs the installation. 

 

This Limited Warranty does not provide coverage for any items purchased separately, such as oil and dirt buoys, sanitizer sticks, Polar Monkeys Protective Cover, or any other item not included with original tub purchase.

 

This warranty is automatically void if Polar Monkeys or a designated representative determines that the product has been altered, abused, neglected or in any other way mistreated or used for any other purpose. Customer is responsible for regular maintenance of the product. Any problems or failures arising from failure to provide proper maintenance, water chemistry/balance will void this warranty. Using improper or harsh cleaning agents will also void this warranty. This warranty will be void if the customer uses any replacement parts or accessories not genuine or original to the unit or provided by Polar Monkeys  .

 

This warranty is valid for in-home & residential use only and only applies to units sold and operated in the United States of America, Canada, Mexico & Puerto Rico. Any commercial use of this product will automatically void this warranty. All repairs must be performed by an approved agent of Polar Monkeys  . Repairs performed by someone not approved by Polar Monkeys   will not be covered under this warranty. The tub owner accepts full liability for any repairs provided by someone not approved by Polar Monkeys.

 

The liability, if any, of the manufacturer, Polar Monkeys  , shall not exceed the original purchase value of the product covered under this warranty. Polar Monkeys   is not responsible for any incidental damages that may occur, such as freight damage, or any other consequential damage. Polar Monkeys   is not liable for any injury or loss that arises from any defect covered under this limited warranty, either incidental or consequential, including but not limited to, loss of use of the tub even if Polar Monkeys   was made aware of potential damage prior to occurrence of said damage.

 

This limited warranty is the exclusive warranty given by Polar Monkeys   and supersedes any prior, contrary or additional representations. All other warranties, express or implied, including any statutory warranty or condition of merchantability or fitness for a particular purpose, are disclaimed except to the extent prohibited by law. In such an event, such warranty is limited to the duration of the warranty periods set forth above. This exclusion applies even if this warranty fails of its essential purposes and regardless of whether damages are sought for breach of warranty, breach of contract, negligence, or strict liability in tort or under any other legal theory. In no event is Polar Monkeys  , LLC liable for any other form of damages, whether direct, indirect, liquidated, incidental, consequential, punitive exemplary or special damages, including but not limited to loss of profit, loss of anticipated savings or revenue, loss of income, loss of business, loss of production, loss of opportunity or loss of reputation. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other legal rights, which vary from state to state.

Cold plunging is a therapy in which one takes a plunge in the water that is around 59°F for some minutes (usually 2 to 8 minutes) to help treat multiple ailments and promote better health.

 

As the world is embracing cold bath pools due to a myriad of health benefits, you might be thinking about what a cold plunge does for your body.

 

To see the top 11 Benefits of Cold Plunging, check out our blog post below!

 

View blog post here!

How Cold Does The Water Get?

The water can be set at any temperature between 36 F and 70 F. However, we don't recommend plunging below 45 F. For reference a regular ice bath is usually above 50 F. Also, higher air temperature can affect this values. Using an insulated cover (available in our parts section) will help reach lower temperatures and use less energy. 

 

How Long Does It Take To Cool The Water Down?

If starting from room temperature (around 70 F), it takes about 2 hours to get the water below 50 F. Once it reaches your desired temperature you can permanently maintain the water at that temperature or set a schedule using the Casa App selecting the times for when you with the chiller to be working. 

 

Is It Safe?

For a healthy individual, at the correct dose and temperature cold baths can have extreme benefits. However, some underlying conditions like heart or neurological problems can make it fatally dangerous, for that reason you should always check with your physician to see if it's safe for you.

 

What's the recommended maintenance?

It's recommended that the filter is rinsed weekly and replaced monthly. Filters can be bought in our website on the parts sections for $9.66 each. 

 

Is The Water Clean?

Our system can include an ozone generator (optional add-on) that's designed for destroying most bacteria and virus on the water, it also includes a filter for eliminating solid particles. 

 

How Does The Installation Work?

The installation consists mostly of connecting a couple of hoses and plugging the cables to an outlet. It's pretty simple, however the equipment is fairly heavy, so we recommend having an extra pair of hands helping.

 

What Type of Outlet is Needed?

A regular 110 V 

 


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