ProOne Scout II Portable Water Filter

FREE SHIPPING offer applies to all orders. Orders are normally shipped via UPS ground service, USPS Priority Mail, or USPS First Class mail. Please note that UPS does not ship to PO Boxes or Military Addresses.

Shipments to Alaska, Hawaii ship via UPS Ground and there will be an additional cost. Non-mainland residents may be billed for additional shipping charges not included. Orders are normally processed within 24-48 hours of order receipt. Orders placed over the weekend will be processed the next business day. We offer economical shipping and for special circumstances, expedited shipping. Please contact us if you require expedited shipping. Due to the nature and size of our products, your address must be able to receive shipments. If you are in a remote location, please let us know as we may need to make special arrangements for your delivery. Special arrangements may also require additional shipping fees.

Please allow up to 5 days for processing international orders. International customers are responsible for all extra delivery charges, duties, taxes, customs or brokerage fees or any other charges that you may incur from importing products into your country. Customs policies vary by country and you should contact your local Customs office if you have any questions. Incorrect addresses may result in shipping delays and added shipping charges. If your package is returned due to an incorrect address, you will be charged additional shipping to re-ship your order. If your item was damaged during shipping, you must contact customer service within 7 days of receipt of delivery. You will be given specific instructions to best facilitate a replacement or claim.

Signature Required. Orders of $300 or more normally ship Signature Required. There is no charge for this service.
Should you wish to opt-out of Signature Required, please include in the Order Notes on the checkout page that you want to opt-out of Signature Required. ProOne® will not replace any lost or stolen packages with declined Signature Required.

Orders & Damaged Goods

If your order was damaged during delivery, is incorrect, or there was an error in your order, please contact Customer Service within 7 days of delivery receipt at 843-279-2889 or email support@thesaunasolution.com. We will attempt every effort to correct your order. If you were shipped an incorrect item, we will pay for the return via standard shipping. Please make sure you include your name, email address, and phone number with your order information and order date. If you wish to cancel an order after it has been placed there may be a 10% cancellation fee. Please include your item descriptions, price and quantity, any applicable shipping fees, and most importantly your name, shipping address and contact information, including phone number. You can calculate your shipping fee by putting your items in the shopping cart and then click on the proceed to checkout button. You can find your shipping cost in the drop down arrow. Your order ships once your check clears our bank.

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly. Please email info@thesaunasolution.com.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (i.e.; eBay, overstock, etc.)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Does it require a pump?
The ProOne® Scout II is not a pump filter, so it does not require any pumps to collect water. It is a gravity water filter, so water is filtered or purified after placing it into the device upright.

Does it require electricity or batteries?
The ProOne® Scout II uses a gravity fed water filtration system which offers many benefits, including no electricity or batteries required and ensures removal of all water borne debris.
Other water purification technology relies on batteries, such as the UV light purifiers. Though the UV light purifies water through killing the living organisms in the water, it leaves behind debris. The Scout II’s filter technology purifies water while removing any excess debris, making it the more pleasant portable water purification system and without the hassle of batteries or finding a power source.

What is it made out of?
The ProOne® Scout II is made of durable BPA, BPS & BPF Free plastic. It is lab tested and safe to consume clean water from and is lightweight enough to make it the optimal gravity water filter for backpacking, camping, or traveling.

What if I need additional water storage?
This water filter is recommended for one person. ProOne® offers a variety of water filtration systems. The Scout II is designed to be a portable gravity water filter. For backpacking and camping, water can go through the filter and then be stored in water bottles, bags, or hydration bladders for extra water carrying capacity.

What makes it suitable for outdoor activities?
It is lightweight and portable and comes with a carrying bag. It’s a more effective solution than other outdoor water filter options. Hand pumps can add wait time and require hard work to produce clean drinking water. Squeeze filters also require more work because the technology functions from manually squeezing the water bag to push water through the filter. The Scout II is a great alternative because of it’s set-it-forget style enabled by the gravity filter.

Is it a better option for hiking than a straw filter?
The straw filter can be a great option for hiking because of its compact size. ProOne carries the ProSip Filter Straw. Filter straws provide clean water where there is immediate access to running lake or stream water. The Scout II provides water storage capacity so is better suited for longer hikes, backpacking, or camping. The Scout II is able to contain water for purposes such as cooking meals as well as providing hydration.

How do you filter water when camping?
The answer depends on the type of adventure you’re planning, and your needs in the field. For more information on choosing the right camping water filter, read this article.